# Tracking Progress

Canonical page: https://carecard.ca/knowledge/care-card-guide/institution-admin/tracking-progress
Language: en-CA





[Reviewing Institution Access
Requests](/care-card-guide/institution-admin/reviewing-requests) tells you about
one request. **Insights** tells you about all of them — across every campus and
program in your institution.

**Insights** is on your side menu. It follows the year and term selector, so
everything you see is for the year and term you picked.

<img alt="Insights page showing Suggested Searches, the Pre-approvals / Approved, Approved / Completed, and Requirement Completion cards, and the Student Verification Trend and Verification Status charts" src="__img0" />

## Suggested Searches [#suggested-searches]

The chips at the top are **Suggested Searches**. Selecting one filters what you
see on the Insights page — it doesn't open the Requests or verification queues.

## What Insights Shows [#what-insights-shows]

Insights has summary cards (such as **Pre-approvals / Approved** and
**Requirement Completion**), trend and status charts (such as **Student
Verification Trend** and **Verification Status**), and tables that list the
actual students behind the numbers (such as **Pending Students** and **At-risk
Students**).

Each card, chart, and table has an info icon that opens an **About** panel
explaining what it counts. Use **View Details** to open that visual's own page.

<Callout type="info">
  To compare terms, switch the year and term selector — Insights shows one term at a time, not two
  side by side.
</Callout>

## What to Do With the Numbers [#what-to-do-with-the-numbers]

* **Many students Not Started at one campus?** [Message the
  people](/care-card-guide/institution-admin/messaging) there, or flag it to that
  campus's admin.
* **Submitted going up, but Approved staying flat?** The documents are waiting on
  CareCard reviewers, not on you or your admins.
* **Lots of pre-approvals but few Approved?** A roster loaded, but those students
  haven't signed up yet — worth a nudge to that program's coordinator.
* **One campus lagging the others?** Insights spans your whole institution, so
  this is the place that comparison shows up — a campus admin or coordinator sees
  only their own slice.