# Summary

Canonical page: https://carecard.ca/knowledge/care-card-guide/program-coordinator
Language: en-CA



As a Program Coordinator, you run intake and compliance for one or more programs.
You decide what students must submit, who gets access, and follow how everyone is
doing.

Everything you see is scoped to the **programs you coordinate** and to the
**year and term** you pick in the top bar. A student in another program on your
campus — one you don't coordinate — won't appear in your lists.

## Start Here [#start-here]

New to the role? Read [Understanding Your
Role](/care-card-guide/program-coordinator/understanding-your-role) first. It
covers your scope, what's on your side menu, and the one thing you can't do.

Then see [Your Institution](/care-card-guide/program-coordinator/your-institution)
for what the Institution page shows you and how to invite another coordinator to
your program.

## The Coordinator's Year [#the-coordinators-year]

Most of your work falls into three phases. Set up comes first, because with no
template assigned, nobody has any requirements.

1. **Set up — before anyone enrols.** Build your requirements and assign them to
   your program for the term.
2. **Intake — as people request access.** Pre-approve the roster you already
   know; review everyone else.
3. **Through the term — as documents arrive.** Follow submissions, watch the
   whole cohort, and reach the people who haven't started.

Template assignments are per term, so you assign again for each new year or term.

## What Each Page Covers [#what-each-page-covers]

**Set up your requirements**

* [Setting Program Requirements](/care-card-guide/program-coordinator/setting-requirements) —
  Build requirement items, group them into a template, and assign that template to
  your program for a term. This creates the checklist your students see.

**Decide who gets in**

* [Pre-Approving Students](/care-card-guide/program-coordinator/pre-approving-students) —
  Load the roster you already expect so their access requests clear automatically.
* [Reviewing Institution Access Requests](/care-card-guide/program-coordinator/reviewing-requests) —
  Approve, reject, or ask for more from everyone else.

**Follow how it's going**

* [Checking Student Submissions](/care-card-guide/program-coordinator/verifying-requirements) —
  See what each student has submitted and where it stands.
* [Tracking Program Progress](/care-card-guide/program-coordinator/tracking-progress) —
  The **Insights** dashboard for your whole cohort.
* [Messages](/care-card-guide/program-coordinator/messaging-students) —
  Follow up about missing work.
* [Tagging Students](/care-card-guide/program-coordinator/tagging-students) —
  Group students by semester, level, or anything else you filter on.

<Callout type="warn">
  One thing is **not** yours: approving or rejecting a submitted document. That decision belongs to
  CareCard staff. See [Checking Student
  Submissions](/care-card-guide/program-coordinator/verifying-requirements) for what you can do
  instead.
</Callout>
