# Understanding Your Role

Canonical page: https://carecard.ca/knowledge/care-card-guide/program-coordinator/understanding-your-role



As a Program Coordinator, you review the students, interns, and volunteers
joining your program and decide whether their submitted documents meet your
requirements.

## Where you fit in the hierarchy [#where-you-fit-in-the-hierarchy]

CareCard has three levels of institution-side reviewer, each scoped to a
different part of the organization:

* **Institution Admin** — scoped to the whole institution
* **Campus Admin** — scoped to one campus
* **Program Coordinator** — scoped to one program

A higher scope can see and do everything a narrower scope can, within its own
area. As a Program Coordinator, you only see requests, submissions, and
students that belong to your program — you won't see activity from other
programs at your campus or institution.

<Callout type="info">
  You don't sign up for this role yourself. An Institution Admin or Campus Admin grants it to you —
  either directly, or by sending you a role invitation you accept from your **Home** dashboard. Sign
  in the same way any CareCard user does; see the [Logging In](/care-card-guide/login) guide if you
  need a refresher.
</Callout>

## What you can review [#what-you-can-review]

Two tasks make up most of your day-to-day work, and both are shared with
Institution Admins and Campus Admins covering the same students:

* [Reviewing Institution Access Requests](/care-card-guide/program-coordinator/reviewing-requests) —
  approve, reject, or ask for more information when someone requests to join
  your program.
* [Verifying Requirements](/care-card-guide/program-coordinator/verifying-requirements) —
  approve, reject, or place on hold the documents students submit for their
  program requirements.

## What's yours alone [#whats-yours-alone]

[Pre-Approving Students](/care-card-guide/program-coordinator/pre-approving-students)
is available only to Program Coordinators (and CareCard staff) — Institution
Admins and Campus Admins don't have access to this page. If your program
already knows who's enrolled ahead of time, pre-approving them lets their
join requests skip your manual review queue entirely.
