# Settings

Canonical page: https://carecard.ca/knowledge/care-card-guide/user-guide/settings
Language: en-CA



















**Settings** controls how CareCard looks, formats dates and times, and notifies
you. Open it from the account menu at the bottom of the Side Menu. It has five
sections: **General**, **Preferences**, **Email Notification**, **SMS
Notification**, and **My Account**.

<Callout type="info">
  Settings are your preferences. Your Full Name, Date of Birth, Email Addresses, phone numbers, and
  addresses live on the [Profile page](/care-card-guide/user-guide/profile-update) instead.
</Callout>

## General [#general]

* **Language** — **English** or **Français** for the whole dashboard.
* **Date Format** — `MM/DD/YYYY`, `DD/MM/YYYY`, or `YYYY-MM-DD`. Date fields across the dashboard, including submission and expiry dates, follow this.
* **Time Format** — 12-hour (1:30 PM) or 24-hour (13:30).
* **First Day of Week** — Sunday or Monday.

Language and theme are also in the gear menu in the top bar.

<img alt="Settings page on the General tab showing the Language, Date Format, Time Format, and First Day of Week choices" src="__img0" />

## Preferences [#preferences]

* **Select Theme** — **Light Mode**, **Dark Mode**, or **System** (follows your device).
* **Rows per Page** — how many rows tables show by default: 20, 50, 100, 200, 500, or 1000.
* **Collapse sidebar by default** — start with the Side Menu collapsed.
* **Show onboarding tips** — whether guided tips and the product tour may appear. Turning this back on does not replay a tour you already finished or skipped.

<img alt="Settings page on the Preferences tab showing Select Theme, Rows per Page, Collapse sidebar by default, and Show onboarding tips" src="__img1" />

## Email and SMS Notification [#email-and-sms-notification]

**Email Notification** and **SMS Notification** hold the same switches, once per
channel: notifications on/off, **Role requests**, **Verification updates**, **New
messages**, **Document uploads**, **Institution invitations**, **Weekly
summary**, and **Browser push notifications**.

<Callout type="info">
  Right now only **New messages** changes what the [notification
  bell](/care-card-guide/user-guide/home-dashboard) counts (and **Role requests**, for users who can
  open the Requests page). The other switches are saved as preferences but don't yet send anything.
</Callout>

<img alt="Settings page on the Email Notification tab showing the notification switches, including New messages and Role requests" src="__img2" />

Each channel also has its own daily and weekly cap and its own **Send login,
password reset email / SMS** switch. That switch is on by default and controls
whether that channel can deliver your sign-in and password-reset codes — turning
it off warns you that you may not be able to log in or reset your password that
way.

<img alt="Bottom of Email Notification showing Max Number of Emails per day, Max Number of Emails per week, and the Send login, password reset email switch" src="__img3" />

<img alt="SMS Notification tab mirroring the same switches for SMS, with Max Number of SMS per day and per week" src="__img4" />

## My Account [#my-account]

* **Sign Out of All Devices** — Ends every session on every device, including this one, so you'll need to sign in again.
* **Deactivate Account** — Signs you out everywhere and blocks sign-in until an administrator reactivates you. Your account data is kept.

Both open a confirmation dialog that explains the consequence and ask you to type
`confirm` before acting.

<img alt="Settings page on the My Account tab showing Active sessions with Sign Out of All Devices, and Deactivate Account" src="__img5" />

<img alt="Sign out of all devices confirmation dialog asking you to type confirm" src="__img6" />

<img alt="Deactivate account confirmation dialog explaining sign-in is blocked until an administrator reactivates you, asking you to type confirm" src="__img7" />

<Callout type="warn">
  **Deactivate Account** blocks your own sign-in until an administrator reactivates you — you can't
  undo it yourself. If your account may be compromised, contact CareCard support instead.
</Callout>

## If a Setting Doesn't Stick [#if-a-setting-doesnt-stick]

CareCard saves your settings to your account and syncs them across your devices.
If it can't reach the server, it tells you the settings were saved on this device
and will sync later — so a change made offline isn't lost, but it won't appear on
your other devices until you're back online.