# Reviewing a Submission

Canonical page: https://carecard.ca/knowledge/care-card-guide/verification/reviewing-a-submission
Language: en-CA







Pick a requirement on the left. Read what the student sent on the right. This
page is only about reading. To record your answer, see [Recording a
Decision](/care-card-guide/verification/recording-a-decision).

<img alt="CareCard review screen showing a student's Overall Progress at the top, the Requirements list on the left with status badges, and the selected requirement's submitted documents and uploaded files on the right" src="__img0" />

## Open a Student [#open-a-student]

Click the arrow in the **Review** column on the
[Submissions](/care-card-guide/verification/finding-submissions) list.

At the top you see the student's name, email, and **Overall Progress** (how many
requirements are done). Each chip is one program they are in.

## Find a Requirement [#find-a-requirement]

The left panel lists the student's **Requirements**. To find one faster:

* **Search** — Type part of the name.
* **Status** — Show one status at a time.

## Read What They Sent [#read-what-they-sent]

Click a requirement. The right panel shows the document and the files the student
uploaded.

* Click a file to see it.
* "This uploaded file is not available for preview." means the file can't be
  shown.
* "No document submitted yet." means they sent nothing — so there is nothing to
  review.

If someone already decided, **Reviewer Feedback** shows who decided, when, and
what they wrote.

## What Each Status Means [#what-each-status-means]

| Status                                                | What it means                        |
| ----------------------------------------------------- | ------------------------------------ |
| <Pill label="Submitted" color="#2563eb" />            | Waiting for you                      |
| <Pill label="Processing" color="#2563eb" />           | A review is in progress              |
| <Pill label="On Hold" color="#d97706" />              | Paused — this blocks the certificate |
| <Pill label="Information Required" color="#d97706" /> | You asked the student for more       |
| <Pill label="Approved" color="#16a34a" />             | Accepted                             |
| <Pill label="Conditional" color="#7c3aed" />          | Accepted, but only until a set date  |
| <Pill label="Rejected" color="#dc2626" />             | Not accepted                         |
| <Pill label="Not Submitted" color="#6b7280" />        | Files added, but not sent yet        |
| <Pill label="Cancelled" color="#6b7280" />            | No longer needed                     |

<Callout type="info">
  **Expired** is not something you set. An approval expires on its own once the
  date you picked passes. The student fixes it by sending again.
</Callout>

Ready to decide? See [Recording a
Decision](/care-card-guide/verification/recording-a-decision).