ADA and Accessibility in the United States
Reviewed October 21, 2026
An introduction to the Americans with Disabilities Act (ADA), access to digital services, and relevant official guidance.
This overview is educational. Consult current U.S. Department of Justice (DOJ) guidance and qualified legal counsel to determine the requirements that apply to a particular organization.
Understanding the ADA
Who the ADA covers
The ADA prohibits disability discrimination in covered settings. Title I addresses qualifying employment, Title II covers state and local governments, and Title III applies to businesses and nonprofits serving the public. Responsibilities depend on the organization and activity.
Access to websites and digital services
DOJ guidance addresses accessibility of websites offered by state and local governments and businesses open to the public. Barriers can include missing text alternatives, inaccessible forms, and controls that cannot be used with a keyboard. Applicable requirements differ between ADA titles.
The Title II web accessibility rule
The DOJ’s Title II rule establishes WCAG 2.1 Level AA requirements for covered state and local government web content and mobile apps, with defined exceptions and compliance timelines. Consult the current official rule for the applicable requirements and dates; its scope is distinct from Title III businesses.
CareCard accessibility and assistance
CareCard’s Accessibility Statement describes its WCAG 2.2 Level AA target, supported features, and feedback channels. A technical target is distinct from verified legal compliance. Use the statement or contact CareCard to report an accessibility barrier or request assistance.