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CareCard GuideProgram Coordinator

Tracking Program Progress

How to read the Insights page to see where your whole cohort stands, instead of checking students one at a time.

Checking Student Submissions tells you about one student. Insights tells you about all of them — for the programs you coordinate.

Insights is on your side menu. It follows the year and term selector, so everything you see is for the year and term you picked.

Insights page showing Suggested Searches, the Pre-approvals / Approved, Approved / Completed, and Requirement Completion cards, and the Student Verification Trend and Verification Status charts

Suggested Searches

The chips at the top are Suggested Searches. Selecting one filters what you see on the Insights page — it doesn't open the Requests or verification queues.

What Insights Shows

Insights has summary cards (such as Pre-approvals / Approved and Requirement Completion), trend and status charts (such as Student Verification Trend and Verification Status), and tables that list the actual students behind the numbers (such as Pending Students and At-risk Students).

Each card, chart, and table has an info icon that opens an About panel explaining what it counts. Use View Details to open that visual's own page.

To compare terms, switch the year and term selector — Insights shows one term at a time, not two side by side.

What to Do With the Numbers

  • Many students Not Started? Message the ones who haven't begun.
  • Submitted going up, but Approved staying flat? The documents are waiting on CareCard reviewers, not on you.
  • Lots of pre-approvals but few Approved? Your list is ready, but the students haven't signed up yet.
  • One requirement low on completion? That document is giving students trouble — check its Info Description in Setting Program Requirements.

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