Care CardUnderstanding Your Role
What a Program Coordinator can do in CareCard, and how the role fits alongside Institution Admins and Campus Admins.
As a Program Coordinator, you review the students, interns, and volunteers joining your program and decide whether their submitted documents meet your requirements.
Where you fit in the hierarchy
CareCard has three levels of institution-side reviewer, each scoped to a different part of the organization:
- Institution Admin — scoped to the whole institution
- Campus Admin — scoped to one campus
- Program Coordinator — scoped to one program
A higher scope can see and do everything a narrower scope can, within its own area. As a Program Coordinator, you only see requests, submissions, and students that belong to your program — you won't see activity from other programs at your campus or institution.
You don't sign up for this role yourself. An Institution Admin or Campus Admin grants it to you — either directly, or by sending you a role invitation you accept from your Home dashboard. Sign in the same way any CareCard user does; see the Logging In guide if you need a refresher.
What you can review
Two tasks make up most of your day-to-day work, and both are shared with Institution Admins and Campus Admins covering the same students:
- Reviewing Institution Access Requests — approve, reject, or ask for more information when someone requests to join your program.
- Verifying Requirements — approve, reject, or place on hold the documents students submit for their program requirements.
What's yours alone
Pre-Approving Students is available only to Program Coordinators (and CareCard staff) — Institution Admins and Campus Admins don't have access to this page. If your program already knows who's enrolled ahead of time, pre-approving them lets their join requests skip your manual review queue entirely.